Preparing secure download from SimpleHelp gateway...
Check your "Downloads" folder for SimpleHelp-Client.exe (Windows) or .dmg (macOS).
SimpleHelp-Client.exe
.dmg
Double‑click the file. If Windows shows a security prompt, click "Run anyway" – this is normal.
Keep default settings. Installation takes less than 2 minutes.
Once installed, go back to the previous page – your SSA specialist will give you a session code to connect.
SimpleHelp remote assistance • SSA approved